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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Johnson

March 3, 2026

5  out of  5
rating by Michael Johnson
"Been very welcoming couldn't ask for better service"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Abby Spachman’s Team! We deeply appreciate your kind words here in Bloomington . "
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Sumitra Paramatmuni

February 27, 2026

5  out of  5
rating by Sumitra Paramatmuni
"Abby and her team are very kind people who were ready to take care of me! Very knowledgeable people!"
We responded:
"Thank you, Sumitra, for the 5-star review! We appreciate being able to work for you!"
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Sahana Garapati

February 27, 2026

5  out of  5
rating by Sahana Garapati
"Abby Spachman was so helpful and kind! The staff were very efficient. Highly recommend!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Abby Spachman’s Team here in Bloomington . "
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Myka Morgan

February 27, 2026

5  out of  5
rating by Myka Morgan
"Abby has the best team!! Katie is so thorough when asking about my coverage, and giving recommendations to make sure I’m completely protected if something were to happen. She helps explain what things mean and gives details about examples of what could happen without this protection."
We responded:
"We appreciate your review, Myka. We are so happy that you had such a wonderful experience with Katie. Our goal is to always make sure you understand your options and pick what is right for you. We look forward to working for you!  "
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Zoe Pra

February 27, 2026

5  out of  5
rating by Zoe Pra
"Katie was so helpful with renters insurance! I had been needing some for a long time and she made the process seem less and less painful for me!"
We responded:
"Thank you for the fantastic review, Zoe! We are always here to help with your insurance needs here in Bloomington . "
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Tanner Nichols

February 26, 2026

5  out of  5
rating by Tanner Nichols
"I had a fantastic experience working with Tollin for my household insurance needs. Tollin was incredibly detail-oriented and professional throughout the entire process. They took the time to thoroughly explain the coverage options, which left me with a much better understanding of what State Farm provides. I truly felt supported and confident in my choices thanks to Tollin’s expertise. Highly recommend their services! Five stars all the way! ⭐⭐⭐⭐⭐"
We responded:
"Thank you for the 5-star review, Tanner!! We strive to make sure you always know and understand your options. We are here however we can help. Thanks for letting our team being your State Farm Agency!"
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Max Garey

February 26, 2026

5  out of  5
rating by Max Garey
"Tollin is awesome to work with! I wouldn't want anyone else handling my insurance needs."
We responded:
"Thank you for your kind review of State Farm Agent Abby Spachman’s Team. We appreciate it!"
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Morgan & Tyler

February 26, 2026

5  out of  5
rating by Morgan & Tyler
"Tollin is very knowledgeable when it comes to all things insurance. I highly recommend reaching out to him for all your insurance needs."
We responded:
"Thank you for the 5-star review, Morgan! Here on State Farm Agent Abby Spachman’s Team, we are proud to serve our community and appreciate your recognition. "
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Brent Smith

February 26, 2026

5  out of  5
rating by Brent Smith
"Quick to respond & helpful worked with Tollin he was personable, friendly and easy to work with"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Abby Spachman’s Team here in Bloomington . "
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Zach Severns

February 26, 2026

5  out of  5
rating by Zach Severns
"Tollin was a pleasure to work with! We reviewed my home, auto and life insurance and he was able to save me some money while making sure I have the right coverages. Highly recommend!"
We responded:
"Zach, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Abby Spachman’s Team here in our Bloomington office. "
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Payton O'Neill

February 26, 2026

5  out of  5
rating by Payton O'Neill
"Worked with Tollin to save on home, auto, & life insurance. Was able to get a bundle for all three that was cheaper than what I was paying for just my home with my previous company"
We responded:
"We appreciate your review, Payton. We are so happy that you had such a wonderful experience with State Farm Agent Abby Spachman’s Team here in Bloomington ! "
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Dominick Veselak

February 18, 2026

5  out of  5
rating by Dominick Veselak
"Switched from my old insurance for a much better rate, and Katie was awesome every step of the way. Insurance shopping isn’t exactly fun but it’s important and she made it fast and painless. Couldn’t have asked for better help, y’all got a great team here!"
We responded:
"Thank you so much for the 5-stars, Dominick! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Abby Spachman’s Team anytime."
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Bri Barnes-Eldert

February 18, 2026

5  out of  5
rating by Bri Barnes-Eldert
"I’ve had 4 State Farm agents over 13 years across 3 states, and this office has been one of the best experiences by far. I’ve worked with Katie and Ian, and they’re both extremely friendly, quick, and genuinely helpful. Whether it’s payment questions, replacing a vehicle, setting up renter’s insurance, or anything in between, they’re always on top of it. Over the phone, text, or email, you can tell they truly care. Everything feels easy, and they do what they can to make my insurance work for me. Highly recommend."
We responded:
"Hi Bri, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon."
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Sachi

February 17, 2026

5  out of  5
rating by Sachi
"All her team members have great communication skills and are very patient!"
We responded:
"Hi Sachi, Thank you for taking the time to share your experience. We're thrilled that you had a great experience with our team. See you next time!"
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Thriambak G

February 16, 2026

5  out of  5
rating by Thriambak G
"Very kind staff and breaks down all the types of coverages very well!"
We responded:
"Hi Thriambak, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!"
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kensey schol

February 16, 2026

5  out of  5
rating by kensey schol
"Tollin was great to work with! Made getting our home insurance super easy."
We responded:
"Kensey, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Abby Spachman’s Team is just a call or email away!"
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jamie

February 16, 2026

5  out of  5
rating by jamie
"Best agent in town and her team was very helpful!"
We responded:
"Thank you for the amazing review, Jamie! It is truly the goal of our team to exceed expectations when it comes to all your insurance needs. "
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Ian Shin

February 16, 2026

5  out of  5
rating by Ian Shin
"Abby was very open minded when listening to me, and she has a super reliable team as well! 10/10!"
We responded:
"Ian, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Abby Spachman’s Team!"
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Casey Cook

February 13, 2026

5  out of  5
rating by Casey Cook
"My experience at Abby's office has been so much better than my experience with other agents. Katie has been so helpful, proactive, and communicative. She made the whole process so easy!"
We responded:
"Wow, thank you for the 5-star review, Casey! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! And Katie says thank you for the shout out :)"
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Nikhil Kavutarapu

February 6, 2026

5  out of  5
rating by Nikhil Kavutarapu
"Abby’s team so delightful to work with! Very responsive and understanding team. One of the best in town, I’m very pleased!"
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Andrew Brandt

February 6, 2026

5  out of  5
rating by Andrew Brandt
"Great team to work with"
We responded:
"We love working with you Andrew!! Thank you for all your hard work and dedication, you're a great addition to the Abby Spachman State Farm Team! "
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Mary Galloway

February 6, 2026

5  out of  5
rating by Mary Galloway
"Just wanted to thank Abby for all the help she gave me. She really help me will home and auto for a great price. Again she is the best"
We responded:
"Mary, thank you for your wonderful review! We love working for you!"
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Corinne Raney

February 3, 2026

5  out of  5
rating by Corinne Raney
"Everyone at this office has been so responsive and amazing to work with. You know you have a good office if you rarely need to work with the Agent (although Abby is really nice!). Insurance is just something you need, and you don’t realize how important it is to have a great office until something bad happens. Knock on wood that it won’t, but if it does I definitely feel like I’m in good hands. Shoutout to Katie at the office, she’s top tier!"
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Samantha Vanyo

January 29, 2026

5  out of  5
rating by Samantha Vanyo
"Elizabeth and Abby are the best they have been so helpful prompt and courteous"
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Debbie Sherman

January 27, 2026

5  out of  5
rating by Debbie Sherman
"Great service from Katie when I called for my new car!"