State Farm® Insurance Agent Abby Spachman

"If you're looking for a reliable State Farm insurance agent in Bloomington, IL, I highly recommend Abby Spachman’s office. From the moment I walked in, the team made me feel like a priority. Abby is knowledgeable, professional, and truly takes the time to understand your insurance needs—whether it's auto, home, renters, or life insurance. I had the pleasure of working directly with Katie Broad, and she was fantastic. Katie was incredibly helpful, answering all of my questions and walking me through every option with patience and clarity. She made the entire process smooth and stress-free. It's clear that this office cares about building long-term relationships, not just selling policies. Whether you're new to insurance or just looking to make a switch, this is the team to trust. Abby Spachman’s State Farm office stands out for their exceptional customer service, local expertise, and trustworthy insurance guidance. Highly recommend!"

"Great group of people. Always willing and aim to please the customers. Thanks for all the great services."

"Love having Abby Spachman and her group taking care of all of our insurance questions. They are always so very helpful ,knowledgable and kind. Just want to thank Abby and her group for all that they do for our insurance needs!"

"Kenzie was a big help in adjusting a rental insurance, Friendly, professional and very efficient."

"The staff and office have been great. They are very helpful and thorough. Thank you!"

"Just received policy quotes from Abby Spachman State Farm. Marlie Verkler was the Account Representative. Very professional, quickly got back to me with pricing. I would recomend."

"Great people to deal with. Very helpful on saving me money on insurance.. Highly recommend them."

"Great team! Quick and thorough responses consistently."

"Where do I start? Abby Spachman State Farm... I cannot pick between Abby, her beautiful self, or that adorable little college graduate Katie Broad!!! They both embody perfection, grace, and personality PERFECTION! The way that Katie smiles at you when you walk in the door... it sends warmth through your entire body! She handles every problem, every bump in the road, every misfortune.... with empathy and action. She eats, breathes, lives State Farm and Abby's policy holders! She is there. Can I say that again? She is THERE! Just like State Farm... this girl should be in your corner... I'm lucky to have her in mine!"

"A great team with great people! Would recommend!!"

"Working with the Abbey Spaceman agency is a pleasure! My agent Marlie was very courteous, professional and helpful! I would highly recommend this agency!"

"Always available to answer any questions and was happy with the cost!"

"This office provides great service, their always ready to help, and they treat you as a valued customer!"

"Such a welcoming office!!! Abby does a fantastic job explaining all insurance policies and is quick to respond to emails and phone calls. So glad she returned to the area and has put together a fantastic insurance team!"

"Abby Spachman’s office always makes your policy fit your needs. I am constantly adding or removing vehicles from my policy. They make it quick and painless."

"Cannot recommend this team enough. They have helped me out no end, especially when I moved to Chicago and then again when I purchased a condo. They have been so responsive with all of my insurance needs and helped guide me when any questions have popped up. Highly recommend!"

"Love all the employees there they are so sweet and helpful! Definitely recommend"

"Abby’s staff is prompt and courteous in responding to questions and solving problems for clients. I feel comfortable and confident in putting Abby and her team in charge of my insurance needs."

"Abby was a light and very helpful ! Make the process quick and easy !"

"Abby's team is excellent. Prompt responses and friendly staff. I had the pleasure of working with Tollin and he was extremely helpful."

"Just moved back to BloNo and wanted our policies with a local agent. Abby’s team has been incredibly patient and helpful with the transition. I’ve mostly worked with Katie and Marlie who have both been fantastic!"

"Abby has been my agent for a few years now, and the entire team is kind and helpful! Whether it is dealing with a claim, adding new coverage, or switching vehicles, they go above and beyond to answer any questions and make sure I have what I need. Thank you Abby and team!"

"Best experience ever! Abby and her team are very sweet and amazing!"

"Abbey and her staff are amazing. They are friendly and do their best to help people get the best service possible. I highly recommend!"

"Worst experience I've ever had with a place of business. They couldn't handle me adding another vehicle to my insurance. They tried charging me an extra $50 from what I was verbally told on the phone. When I called to figure out why I was never given a straight answer. The first person I talked to basically blamed underwriting and told me it was still a good deal. This person was extremely ditzy and did not understand insurance very well. I tried to get that office to give me a straight answer for weeks. All I heard was a lot of excuses. It was always someone else's fault like billing or underwriting. Abby was very evasive. When I I first signed up with her she gave me a card with her email and phone number. Well that was just for show. Abby never would answer my calls or emails. The only time I got her on the phone was calling the national state farm number and trying to change agents. They patched me through to her office. I was angry and out of patience. This office was unprofessional for weeks and I had enough. The person that answered the phone put Abby on the phone. Abby made big promises about how she was going to fix the whole thing and email me a complete breakdown of my billing. She makes big promises to get you off the phone. This was a blatant LIE! I never received this. I emailed Abby back and tried calling her but she never responded. I switched agents and they fixed the problem after one phone call with billing. So another agent did the job abby couldn't do in weeks, right away after one phone call. So either abby and her office is totally incompetent or simply just doesn't care to do their job properly. I've never felt so disrespected in my life by a place of business. Abby and her office caused me a lot of stress. This was right at the holidays. She never showed herself to be a competent or caring enough to fix the problem. Instead her and her office had no idea how to do a basic insurance policy. They made excuses, avoided me and blatantly lied to me. It still baffles me how an insurance agent couldn't do insurance. Not only that but abby and her office tried charging my bank account an amount I did not consent to. I felt totally violated by abby and her office. One of her ditzy employees admitted that they try to "find the deal that's best for them." Every other agent I've had tries to find the best deal for the customer, not a huge corporation. I feel like I could go on and on about Abby's incompetence but I will end by saying this. I am a single father who was just trying to get his twin 16 year olds car insured. Instead of it being a simple transaction it was a stressful event that went on for weeks. Having two new teenage drivers and it being the holidays was stressful enough. I didn't need the extra stress. Abby and her office either didn't care to get things fixed or were not competent enough to do so. It took another office one phone call to sort it out the problem. Unless abby is writing me a fat check for the pain and stress she caused my family she has nothing to say I want to hear. What a scummy individual. I've never met someone so bad at her job and so uncaring about others finances. During the time she couldn't "figure out" my policy she had no problem posting on all her social media accounts. Hey Abby how you learn insurance and put the phone down. Those things are for when you get your work done and obviously you have not. Mentally abby is an immature child who isn't intelligent or responsible enough to run a business. Don't even give on of your snotty replys to this. I don't want to hear it!"