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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Isabelle Soto

March 13, 2026

5  out of  5
rating by Isabelle Soto
"Loved working with Katie"
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Bella DeMonica

March 11, 2026

5  out of  5
rating by Bella DeMonica
"Wonderful service by Katie"
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Nysa Anand

March 11, 2026

5  out of  5
rating by Nysa Anand
"Huge thanks to Abby for going above and beyond. They really listened to my needs and were very considerate! Definitely contact her team if you’re looking for an agent!"
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Ruben Arjona

March 11, 2026

5  out of  5
rating by Ruben Arjona
"Abby is a wonderful agent and has great staff who provide excellent customer service."
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Jayda Guthrie

March 11, 2026

5  out of  5
rating by Jayda Guthrie
"I can’t recommend Abby’s agency enough! They are incredibly responsive and answered all my questions right away!"
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Vanitha G

March 11, 2026

5  out of  5
rating by Vanitha G
"I have heard from few friends of mine that Abby Spachman’s agency is great and they provide a personalized support and assistance to take care of your insurance needs. I have on my To do list to reach out to them for my current and future insurance needs."
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Saleha Naser

March 11, 2026

5  out of  5
rating by Saleha Naser
"Very easy to work with!"
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Sara Jirik

March 11, 2026

5  out of  5
rating by Sara Jirik
"Katie was so helpful with my renters insurance! She made the whole process incredibly easy and took the time to explain all my options. I highly recommend this agency for anyone looking for great service and peace of mind"
We responded:
"Thank you for the fantastic review, Sara! We are always here to help with your insurance needs here in Bloomington . "
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Gabriela George

March 9, 2026

5  out of  5
rating by Gabriela George
"The team here seems very professional and hardworking. The staff appear knowledgeable and dedicated to helping clients understand their coverage and options. It’s great to see a company that values customer support and clear communication. Definitely seems like a place worth checking out if you’re looking for insurance help."
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Megan Headean

March 7, 2026

5  out of  5
rating by Megan Headean
"Abby always takes great care of her community and go see Tollin!"
We responded:
"Thank you Megan! We love our Bloomington- Normal community and appreciate you! Thanks for taking the time leave a review! :)"
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Emily Mcallister

March 6, 2026

5  out of  5
rating by Emily Mcallister
"Such a friendly staff! Abby came out and greeted me herself even when I was dropping something off once briefly and makes her clients feel so special! Ian McAllister does a great job too (:"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Abby Spachman’s Team. "
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Katie Titzel

March 6, 2026

5  out of  5
rating by Katie Titzel
"Not only is Abby the most attentive, knowledgeable and reliable agent in town - her entire team is organized, communicative and always treats customers like family! Any problem, question, or day-to-day task is always handled promptly and with a warm smile from Abby and her whole team! You can’t go wrong!"
We responded:
"Katie, thank you so much for the generous worlds and amazing 5-star rating! We love working for you and your wonderful family! Thanks for picking us as your Bloomington agent- it’s such an honor! If you need us- don’t hesitate to reach out to us, just a call, text or email away"
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Michael Johnson

March 3, 2026

5  out of  5
rating by Michael Johnson
"Been very welcoming couldn't ask for better service"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Abby Spachman’s Team! We deeply appreciate your kind words here in Bloomington . "
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Sahana Garapati

February 27, 2026

5  out of  5
rating by Sahana Garapati
"Abby Spachman was so helpful and kind! The staff were very efficient. Highly recommend!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Abby Spachman’s Team here in Bloomington . "
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Myka Morgan

February 27, 2026

5  out of  5
rating by Myka Morgan
"Abby has the best team!! Katie is so thorough when asking about my coverage, and giving recommendations to make sure I’m completely protected if something were to happen. She helps explain what things mean and gives details about examples of what could happen without this protection."
We responded:
"We appreciate your review, Myka. We are so happy that you had such a wonderful experience with Katie. Our goal is to always make sure you understand your options and pick what is right for you. We look forward to working for you!  "
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Zoe Pra

February 27, 2026

5  out of  5
rating by Zoe Pra
"Katie was so helpful with renters insurance! I had been needing some for a long time and she made the process seem less and less painful for me!"
We responded:
"Thank you for the fantastic review, Zoe! We are always here to help with your insurance needs here in Bloomington . "
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Tanner Nichols

February 26, 2026

5  out of  5
rating by Tanner Nichols
"I had a fantastic experience working with Tollin for my household insurance needs. Tollin was incredibly detail-oriented and professional throughout the entire process. They took the time to thoroughly explain the coverage options, which left me with a much better understanding of what State Farm provides. I truly felt supported and confident in my choices thanks to Tollin’s expertise. Highly recommend their services! Five stars all the way! ⭐⭐⭐⭐⭐"
We responded:
"Thank you for the 5-star review, Tanner!! We strive to make sure you always know and understand your options. We are here however we can help. Thanks for letting our team being your State Farm Agency!"
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Max Garey

February 26, 2026

5  out of  5
rating by Max Garey
"Tollin is awesome to work with! I wouldn't want anyone else handling my insurance needs."
We responded:
"Thank you for your kind review of State Farm Agent Abby Spachman’s Team. We appreciate it!"
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Morgan & Tyler

February 26, 2026

5  out of  5
rating by Morgan & Tyler
"Tollin is very knowledgeable when it comes to all things insurance. I highly recommend reaching out to him for all your insurance needs."
We responded:
"Thank you for the 5-star review, Morgan! Here on State Farm Agent Abby Spachman’s Team, we are proud to serve our community and appreciate your recognition. "
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Brent Smith

February 26, 2026

5  out of  5
rating by Brent Smith
"Quick to respond & helpful worked with Tollin he was personable, friendly and easy to work with"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Abby Spachman’s Team here in Bloomington . "
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Zach Severns

February 26, 2026

5  out of  5
rating by Zach Severns
"Tollin was a pleasure to work with! We reviewed my home, auto and life insurance and he was able to save me some money while making sure I have the right coverages. Highly recommend!"
We responded:
"Zach, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Abby Spachman’s Team here in our Bloomington office. "
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Payton O'Neill

February 26, 2026

5  out of  5
rating by Payton O'Neill
"Worked with Tollin to save on home, auto, & life insurance. Was able to get a bundle for all three that was cheaper than what I was paying for just my home with my previous company"
We responded:
"We appreciate your review, Payton. We are so happy that you had such a wonderful experience with State Farm Agent Abby Spachman’s Team here in Bloomington ! "
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Dominick Veselak

February 18, 2026

5  out of  5
rating by Dominick Veselak
"Switched from my old insurance for a much better rate, and Katie was awesome every step of the way. Insurance shopping isn’t exactly fun but it’s important and she made it fast and painless. Couldn’t have asked for better help, y’all got a great team here!"
We responded:
"Thank you so much for the 5-stars, Dominick! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Abby Spachman’s Team anytime."
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Bri Barnes-Eldert

February 18, 2026

5  out of  5
rating by Bri Barnes-Eldert
"I’ve had 4 State Farm agents over 13 years across 3 states, and this office has been one of the best experiences by far. I’ve worked with Katie and Ian, and they’re both extremely friendly, quick, and genuinely helpful. Whether it’s payment questions, replacing a vehicle, setting up renter’s insurance, or anything in between, they’re always on top of it. Over the phone, text, or email, you can tell they truly care. Everything feels easy, and they do what they can to make my insurance work for me. Highly recommend."
We responded:
"Hi Bri, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon."
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Sachi

February 17, 2026

5  out of  5
rating by Sachi
"All her team members have great communication skills and are very patient!"
We responded:
"Hi Sachi, Thank you for taking the time to share your experience. We're thrilled that you had a great experience with our team. See you next time!"